Q: Can I use a credit card for payment?
A: You cannot use a credit card of less than 5,000 yen.
Please pay in Japanese yen.
Q: Can I store my luggage before and after my stay?
A: You can keep your luggage in the hotel before check-in and after check-out. Please tell us.
From Hakone Yumoto Station, this hotel has the following services.
Q: How to reserve and reserve a private open-air bath?
A: The reservation method for the private open-air bath is the reservation at the time of check-in on the day.
Reservations cannot be made over the phone.
Kaguya is 3,000 yen for 45 minutes for 2 people. Goldfish and Medaka is 2,000 yen for 45 minutes for 2 people.
Q: Is there a time limit for English and Chinese?
A: Staff available from 8:30 am to 21:00 pm.
If you have any questions, please within the time.
Q: Usage and price of Japanese massage / aroma treatment
■ Massage (whole body)
40 minutes 4,600 yen
60 minutes 6,700 yen
■ Aroma treatment (body facial, etc.)
40 minutes from 9,200 yen
60 minutes 10,400 yen ~
Q: Please tell me how to use a Japanese inn.
A: There is a picture guide in the room information.
Q: Is it okay to go to a restaurant with a yukata?
A: You can use the yukata in the whole building including the restaurant.
Q: Is there a convenience store nearby?
A: Lawson (1 minute walk) / Seven-Eleven (10 minute walk)